- We want you to be happy with your KIN Apparel purchases. In the event you feel that a KIN Apparel item you purchased doesn't perform the way you want or expect, please let us know by reaching out to us at firstname.lastname@example.org for a return.
- Any unwashed/unaltered hoodies can be returned within 14 days of receiving the item(s). You can opt in for store credit via an e-gift card or an exchange if it is available.
- If you receive a defective item or the wrong item, you can return it for an exchange of the same item or store credit. We will cover the cost of a return label in this case.
- For all other scenarios, customers are responsible for paying for a return label. Once your return is received, your store credit or exchange will be issued.
- Please note, we cannot assume responsibility for lost return shipments. We are unable to credit any original shipping charges that you paid unless the return was a result of our error.
- If you have questions regarding our 14 Day return policy, please contact us at email@example.com
- Link to start a return: https://returns.kinapparel.com/
***Our satin pillowcases, satin headrest covers, satin scrunchies, satin headbands and brushes are final sale because of the nature of the product. We do not accept returns for those items.