To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 7 days of receipt of your shipment.
- They must be in original condition
- For clothing, unwashed and unworn
- In the original packaging
- Pillowcases, hats, and shea butters are not returnable
Free gifts are not returnable!
Are there any charges for return?
- Original shipping charges are non-refundable
- You are responsible for the charges of the return label
How soon will I get my store credit?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- If you are approved, then your store credit will be processed, and you will receive a gift card via email with the original amount you paid for your order (minus shipping charges).